How we handle your data.

Skematic NYC LLC ("Skematic NYC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit skematic.nyc, how we use it, who we share it with, and the choices and rights you have.

This policy applies to skematic.nyc and any subdomains operated by Skematic NYC LLC, a New York limited liability company. It does not apply to third-party websites we link to, which have their own privacy practices.

Information you give us directly

When you submit our contact form, we collect the name, email address, subject, and message you provide.

Information collected automatically

When you visit the site, we and our analytics providers automatically collect technical information including IP address, browser and device type, pages viewed, referring URL, and timestamps. This information is used to understand site usage and improve the site.

Information from third parties

We receive anti-bot signals from Cloudflare Turnstile when you submit forms, and may receive CRM enrichment data from HubSpot.

We do not knowingly collect personal information from children under 13 (or under 16 in the EU/UK). See Section 11.

We use the information we collect to:

• Respond to your inquiries and follow up on conversations you initiate;
• Send transactional email replies via Mailgun;
• Manage business relationships in HubSpot;
• Analyze how the site is used and improve its content and performance;
• Detect, prevent, and respond to abuse, fraud, and security incidents;
• Comply with applicable law and legal process.

If you are in the EU, UK, or another jurisdiction where these bases apply, we process your information under:

• Consent — for analytics cookies and similar technologies where required by law.
• Performance of a contract or pre-contractual steps — to respond to your inquiry.
• Legitimate interests — to secure the site, prevent abuse, and improve our services, balanced against your rights.
• Legal obligation — where we must process information to comply with law.

We use cookies, localStorage, and similar technologies for essential site functions (such as remembering your dark/light mode preference), anti-bot protection, and analytics. For details — including the providers involved, your choices, and how to manage cookies in your browser — see our Cookie Policy.

We share information with the following service providers, each acting as a data processor for limited purposes:

• HubSpot — CRM and contact-form intake (privacy policy).
• Mailgun — transactional email delivery (privacy policy).
• Cloudflare — anti-bot (Turnstile), hosting, and CDN (privacy policy).
• Google — Tag Manager, Analytics, and Fonts (privacy policy).
• Elfsight — Instagram feed widget embed (privacy policy).
• Meta / Instagram — content embedded from Instagram (privacy policy).

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Skematic NYC LLC is based in the United States, and the information we collect is processed in the United States. If you are in the EU, UK, or another jurisdiction with data-transfer rules, we rely on Standard Contractual Clauses and, where our providers are certified, the EU-US Data Privacy Framework for transfers of your information to the United States.

We retain contact-form submissions in HubSpot for as long as needed to maintain our business relationship with you or as required by law. Email delivery logs are retained per Mailgun's default retention period. Analytics data is retained per Google Analytics defaults.

EU / UK (GDPR and UK GDPR)

Subject to applicable law, you have the right to access, rectify, erase, restrict, port, or object to our processing of your personal information; to withdraw consent at any time where processing is based on consent; and to lodge a complaint with your local data protection supervisory authority.

California (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete or correct your personal information, the right to opt out of the sale or sharing of personal information, the right to limit our use of sensitive personal information, and the right not to be discriminated against for exercising these rights. We do not sell your personal information.

To exercise any of these rights, email us at [email protected]. We will respond within the timeframes required by applicable law.

We maintain reasonable administrative and technical safeguards designed to protect personal information, including HTTPS for all site traffic, Cloudflare Turnstile to reduce automated abuse, and careful selection of our service providers. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

The site is not directed to children under 13 (or under 16 in the EU/UK), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the current version, and we will signal material changes on the site.

If you have questions about this policy, contact us at:

Skematic NYC LLC
[email protected]